Job Overview
Hexagon’s Asset Lifecycle Intelligence division is seeking an Implementation Analyst to join our team and support the growth of our business globally! In this exciting role, you will participate in implementation projects, troubleshoot software issues, conduct product demos, and provide tailored customer training. You will collaborate with solution architects to deliver customized solutions and work closely with product teams on documentation and testing. With opportunities for both local and international travel, this is a fantastic opportunity to be at the forefront of technology and make a real impact while growing your career in a dynamic, fast-paced environment! The successful candidate could be based in Malaysia, Singapore or Japan.
#LI-AC1
Responsibilities
- Participate in projects implementation at customer site or provide work remotely
- Performs assignments that require the use and application of standard principles, theories, and concepts of a professional Engineering and IT discipline
- Provides solutions to customer application issues by troubleshooting and resolving problems related to their use of the software
- Conducts technical demonstrations and supports presales presentations and product demonstrations
- Conducts basic, advanced, administration and customized customer training
- Develop process documentation and collaborate with product teams to produce documents, test features and workflows
- Support the solution architect on understanding the customer need in order to provide customized solutions
Education / Qualifications
- A Bachelor’s degree in a relevant field (ie Computer Science)
- Effective communication and interpersonal skills
- Ability to work both independently and as part of a team
- Positive attitude and willingness to learn
- Domestic and international travel is associated with this position
- Assignments may be at a customer site or field office
About Hexagon
Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.
Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.
Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.
Why work for Hexagon?
At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.
* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.
Everyone is welcome
At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.