Responsibilities

Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking a results-driven Account Manager to oversee and grow strategic client relationships within our Utility & Communication (U&C) and ETQ Reliance (Quality Management System) division. This role requires deep knowledge of utilities and communications solutions (e.g., Hexagon U&C, CAD oriented, GE SmallWorld, VertiGIS, IQGeo and SunVision), quality and compliance solutions (e.g., ETQ Reliance, MasterControl, TrackWise, ComplianceQuest ) strong client relationship management skills, and a consultative sales approach. The ideal candidate will collaborate closely with internal delivery teams and client stakeholders to ensure value realization and business growth.

Key Responsibilities:

• Responsible for U&C and ETQ Reliance business growth in KSA and Bahrain.
• Act as the primary point of contact for New/Existing clients.
• Develop a deep understanding of client business objectives and align U&C and ETQ Reliance strategies to support those goals.
• Drive customer satisfaction through proactive account planning, relationship building, and continuous improvement initiatives.
• Identify upselling and cross-selling opportunities within existing accounts.
• Monitor and report on account performance, customer health, and revenue forecasts.
• Serve as a trusted advisor to clients on industry best practices in asset lifecycle management, maintenance strategies, and compliance.

#LI-KW1 

Long Description

Preferred Skills:

• Industry knowledge in sectors such as Utilities, Telecommunications, Smart Cities & Municipalities, Transportation, oil & gas, Public Safety & Emergency Services, Mining & Metals, Pharmaceuticals & Life Sciences, Automotive, Aerospace.
• Understanding of smart infrastructure, geospatial analytics, network performance monitoring, and digital transformation trends in utilities and communications
• Familiarity with ISO 9001, ISO 13485, FDA 21 CFR Part 11, GMP, and other compliance frameworks.
• Experience with contract management and renewals.

Education / Qualifications

Education:

• Bachelor’s degree in engineering, Information Technology, or a related field.
• 10+ years of experience in account management, with at least 3 years in utilities, communications, or related enterprise software.
• Knowledge of U&C platforms such as Hexagon U&C, CAD oriented, GE SmallWorld, VertiGIS, IQGeo and SunVision, or similar solutions.
• Knowledge of eQMS platforms such as ETQ Reliance, MasterControl, TrackWise, ComplianceQuest or similar solutions.
• Proven success in acquiring new accounts and consistently achieving revenue targets.
• Strong presentation, negotiation, and stakeholder management skills.
• Ability to travel as required.

About Hexagon

Hexagon is the global leader in enterprise software, empowering organizations to build a safer, more sustainable and efficient future. We transform complex data into actionable insights that drive smarter decisions, modernize operations and accelerate digital maturity across industries that matter most — public safety, defense, transportation, government, industrial facilities and physical security.
 
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,800 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com. 

Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world. 
 
* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with. 

Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. 
 
Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.