Responsibilities
We are a fast-growing provider of cloud-based Quality Management System (QMS) software, helping regulated industries like life sciences, manufacturing, and healthcare drive compliance, efficiency, and continuous improvement. Our enterprise SaaS platform empowers quality teams with robust, scalable, and intelligent tools—and we’re passionate about delivering intuitive and powerful user experiences. We're seeking a visionary Lead Architect - User Experience Design to elevate and scale our design practice as we expand our product offerings and global footprint.
You will be responsible for the end-to-end user experience of our SaaS platform, shaping design strategy, vision, and execution across all touchpoints. This is a key leadership role working closely with Product Management, Engineering, and Executive Leadership to ensure user-centric design is at the heart of everything we build.
This role requires a unique blend of enterprise software design expertise, leadership acumen, and a deep understanding of complex workflows, regulatory requirements, and user-centric principles. You will oversee a growing team of designers and researchers, build our design systems and processes, and ensure our software meets the highest standards of usability, accessibility, and visual design—without compromising on regulatory and technical complexity.
Key Responsibilities:
● Define and drive the UX vision, strategy, and execution across the QMS product suite.
● Mentor a team of UX/UI designers and researchers using Design Operations principles.
● Collaborate closely with Product Management, Engineering, QA, and Regulatory teams to ensure intuitive, measurable, compliant, and high-quality user experiences.
● Define and drive the UX vision and roadmap in support of product strategy and customer outcomes. Translate complex QMS workflows (e.g., CAPA, Document Control, Audit, Risk Management) into streamlined, user-friendly interfaces.
● Champion Generative and Evaluative User Research to deeply understand user needs, pain points, behaviors, and motivation while achieving business objectives and goals.
● Establish scalable design systems, patterns, and best practices across products and teams.
● Advocate for design thinking and a user-centered mindset throughout the organization.
● Present and communicate design concepts and rationale to executive stakeholders.
● Track and analyze user experience metrics and iterate on designs based on data insights.
● Ensure enterprise UX requirements (e.g., accessibility, security, complex workflows) are considered from the start. Ensure designs comply with industry standards (e.g., 21 CFR Part 11, ISO 13485, FDA, HIPAA) where applicable.
● Understand emerging technology trends like AI/ML and its impact on User Experience, and new product offerings.
Education / Qualifications
o 10+ years of experience in UX/UI design, with at least 3–5 years in a leadership or director-level, architect-level role.
o Proven experience designing complex B2B SaaS platforms or enterprise applications.
o Strong portfolio demonstrating strategic design thinking and successful execution.
o Experience with user research methodologies, usability testing, and data-driven design.
o Deep understanding of modern design tools (Figma, Sketch, etc.) and design systems.
o Strong leadership, communication, and organizational skills.
o Comfortable working in agile environments and cross-functional teams.
o Ability to balance business goals, technical constraints, and user needs.
o Understanding of AI/ML technologies, data science, and their application in real-world business scenarios.
o Experience designing software for regulated environments (e.g., FDA, ISO, GxP).
About Hexagon
Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.
Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.
Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.
Why work for Hexagon?
At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.
* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.
Everyone is welcome
At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.