Responsibilities

We are seeking to hire an Order Management Representative in Minatomirai, Yokohama, Japan.

This position requires individuals to process orders for materials from sales staff or directly from customers under limited supervision with some latitude for independent judgement. They will be responsible for renewal processing under supervision.

• Ensures pricing, quantities, and terms are accurate per established business policies.
• May issue price quotations.
• Coordinates with departments regarding order status, shipping dates, prices, product availability, and software licensing.
• Ensures all corporate export policies are followed, which includes performing Export Screening and processing Export Checklists.
• Maintains detailed and accurate sales records to show evidence of compliance to audit requirements associated with tasks.
• Works with more experienced team members to resolve complex issues.
• Demonstrates advanced knowledge in a variety of required tasks, processes, and procedures.
• Interact with clients for license installation and software upgrade requests.
• Quality assurance of presentation of physical documentation in tenders.
• Complete company background forms.
• Update the supplier portals of customers.
• Maintains detailed and accurate sales records to show evidence of compliance with audit requirements associated with tasks.
• Support in the evaluation of opportunities according to the Hexagon Asset Lifecycle Intelligence Division sales methodology.

#LI-TO1#LI-Hybrid

Education / Qualifications

Native level Japanese language skills with business level English. 

Minimum 3+ years of;

Sales support / customer admin / customer service experience

Human traits we are looking for:

- Team player,

- Self-starter

- Self-learner

- Willingness to help and for collaboration

About Hexagon

Hexagon is the global leader in enterprise software, empowering organizations to build a safer, more sustainable and efficient future. We transform complex data into actionable insights that drive smarter decisions, modernize operations and accelerate digital maturity across industries that matter most — public safety, defense, transportation, government, industrial facilities and physical security.
 
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,800 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com. 

Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world. 
 
* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with. 

Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. 
 
Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.